Privacy Policy

Last Updated: July 1, 2026

Introduction

At eHostSupport, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and server management services.

Information We Collect

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Billing Information
  • Server Details provided for support
  • Support Tickets
  • IP Address
  • Browser Information
  • Cookies

How We Use Your Information

  • Provide server management services.
  • Respond to support requests.
  • Process billing and invoices.
  • Improve website performance.
  • Prevent fraud and abuse.
  • Maintain service security.
  • Comply with legal obligations.

Cookies

We use cookies to improve user experience, remember preferences, analyze website traffic and maintain secure login sessions. You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We use SSL encryption, secure authentication, firewalls, malware protection, server monitoring and access controls to safeguard your information. While we implement industry-standard security measures, no system can guarantee absolute security.

Information Sharing

We never sell or rent your personal information.

Information may only be shared with trusted third-party providers when necessary for payment processing, domain registration, hosting infrastructure or when required by applicable law.

Data Retention

We retain customer information only as long as necessary to provide services, comply with legal obligations, resolve disputes and maintain business records.

Your Rights

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion where legally permitted.
  • Withdraw marketing consent.
  • Request a copy of stored information.

Third-Party Services

Our website may use services including Google Analytics, Google reCAPTCHA, payment gateways and WHMCS billing software. These services have their own privacy policies.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements or security practices. The updated version will always be available on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.